What is your Minimum Order Quantity (MOQ)?
We offer flexible MOQ starting from 1kg for most botanical extracts. For custom formulations or rare ingredients, MOQ may vary. Contact us for specific requirements.
FAQ
Frequently Asked Questions
Do you provide free samples?
Yes, we provide free samples (50-100g) for qualified B2B buyers. Sample shipping costs are borne by the buyer. Bulk sample orders may require a nominal fee.
What certifications do your products have?
Our products come with ISO 22000, HACCP, and GMP certifications. Additional certifications like Kosher, Halal, and Organic are available upon request for specific products.
How do you ensure product quality?
We implement a 3-step quality control process: factory audit before partnership, COA verification for every batch, and third-party lab testing (SGS/Eurofins) upon request.
What is your lead time?
Standard lead time is 7-14 days for stocked items. For custom orders or large quantities (1MT+), lead time is typically 3-4 weeks depending on the product and season.
Do you support custom formulations?
Yes, we offer OEM/ODM services including custom formulations, private labeling, and packaging design. Our R&D team can help develop products tailored to your market needs.